{"id":11,"date":"2026-09-07T10:08:43","date_gmt":"2026-09-07T15:08:43","guid":{"rendered":"https:\/\/oxlfoas.com\/?page_id=11"},"modified":"2026-09-07T10:11:38","modified_gmt":"2026-09-07T15:11:38","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/oxlfoas.com\/?page_id=11","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Return window<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We accept return requests within 30 days after delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, the product must be unused, in its original condition, and returned with its original packaging. Please provide your order number and proof of purchase before sending anything back.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged, defective, or incorrect items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact us within 7 days after delivery if the item is damaged, defective, or incorrect. Include your order number and clear photos of the product and packaging. We will review the issue and, when appropriate, provide a replacement or refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Change-of-mind returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For an unwanted or incorrectly ordered item, the customer is responsible for return shipping costs. The product must be unused and in resalable condition.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After we receive and inspect the returned item, we will email you to confirm whether the refund is approved. Approved refunds will be sent to the original PayPal payment method. PayPal processing time may vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Original shipping charges are non-refundable unless the return is caused by our error, a defective product, or an incorrect item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sale items are eligible for refunds under the same conditions as regular-priced items.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We replace items only when they are defective, damaged, or incorrectly shipped. Contact us before sending the item back.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to start a return<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email us at <a href=\"mailto:1754412510wan@gmail.com\">1754412510wan@gmail.com<\/a> with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Reason for the return<\/li>\n\n\n\n<li>Photos, if the item is damaged, defective, or incorrect<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Do not send products back before receiving return instructions from us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For refund and return questions, contact: <a href=\"mailto:1754412510wan@gmail.com\">1754412510wan@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return window We accept return requests within 30 days after delivery. To be eligible for a return, the product must be unused, in its original condition, and returned with its original packaging. Please provide your order number and proof of purchase before sending anything back. Damaged, defective, or incorrect items Please contact us within 7 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oxlfoas.com\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxlfoas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxlfoas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxlfoas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxlfoas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":2,"href":"https:\/\/oxlfoas.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":60,"href":"https:\/\/oxlfoas.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/60"}],"wp:attachment":[{"href":"https:\/\/oxlfoas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}